{"id":3,"date":"2025-10-28T14:41:56","date_gmt":"2025-10-28T14:41:56","guid":{"rendered":"https:\/\/forestgreen-peafowl-482848.hostingersite.com\/?page_id=3"},"modified":"2026-05-13T09:17:16","modified_gmt":"2026-05-13T08:17:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/portosigns.pt\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1afcc9 e-flex e-con-boxed e-con e-parent\" data-id=\"e1afcc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8711b88 elementor-widget elementor-widget-heading\" data-id=\"8711b88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a13c90 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0a13c90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6cc3 elementor-widget elementor-widget-text-editor\" data-id=\"6ed6cc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"4\">A <b data-path-to-node=\"4\" data-index-in-node=\"2\">Portosigns<\/b> valoriza e respeita a privacidade dos seus clientes. Esta Pol\u00edtica de Privacidade explica como recolhemos, utilizamos, partilhamos e protegemos os seus dados pessoais quando visita o nosso website (portosigns.pt) e adquire os nossos produtos, desde a nossa corti\u00e7a ao aut\u00eantico artesanato e cer\u00e2mica.<\/p>\n<h5 data-path-to-node=\"5\">1. Respons\u00e1vel pelo Tratamento de Dados<\/h5>\n<p data-path-to-node=\"6\">A entidade respons\u00e1vel pela recolha e tratamento dos seus dados pessoais \u00e9:<\/p>\n<ul data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Nome da Empresa:<\/b> <code data-path-to-node=\"7,0,0\" data-index-in-node=\"17\">Portosigns, Lda<\/code><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\">NIPC:<\/b> <em>507786408<\/em><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,2,0\"><b data-path-to-node=\"7,2,0\" data-index-in-node=\"0\">Morada Sede \/ Lojas:<\/b> Store 1: Rua da Alf\u00e2ndega, 17 4050-029 Porto<br>&nbsp;Loja 2: Rua Infante D. Henrique, 71 4050-297 Porto<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,3,0\"><b data-path-to-node=\"7,3,0\" data-index-in-node=\"0\">E-mail de Contacto para Privacidade:<\/b> <a href=\"mailto:portosigns@portosigns.pt\">portosigns@portosigns.pt<\/a><\/p>\n<\/li>\n<\/ul>\n<h5 data-path-to-node=\"8\">2. Que Dados Pessoais Recolhemos?<\/h5>\n<p data-path-to-node=\"9\">Para garantir que as suas encomendas chegam a si com a m\u00e1xima qualidade e seguran\u00e7a, recolhemos os seguintes dados:<\/p>\n<ul data-path-to-node=\"10\">\n<li>\n<p data-path-to-node=\"10,0,0\"><b data-path-to-node=\"10,0,0\" data-index-in-node=\"0\">Dados de Identifica\u00e7\u00e3o e Contacto:<\/b> Nome completo, endere\u00e7o de e-mail, n\u00famero de telefone e morada de fatura\u00e7\u00e3o e entrega.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,1,0\"><b data-path-to-node=\"10,1,0\" data-index-in-node=\"0\">Dados de Transa\u00e7\u00e3o e Pagamento:<\/b> Informa\u00e7\u00f5es sobre os produtos adquiridos e o m\u00e9todo de pagamento utilizado (MBWay, cart\u00f5es Visa ou Apple Pay). <i data-path-to-node=\"10,1,0\" data-index-in-node=\"143\">Nota: A Portosigns n\u00e3o armazena os dados diretos do seu cart\u00e3o de cr\u00e9dito; estes s\u00e3o processados de forma segura pelas respetivas plataformas de pagamento.<\/i><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,2,0\"><b data-path-to-node=\"10,2,0\" data-index-in-node=\"0\">Dados de Conta (se aplic\u00e1vel):<\/b> Nome de utilizador e palavra-passe, caso decida criar uma conta cliente no nosso site.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,3,0\"><b data-path-to-node=\"10,3,0\" data-index-in-node=\"0\">Dados de Navega\u00e7\u00e3o e Dispositivo:<\/b> Endere\u00e7o IP, tipo de navegador, p\u00e1ginas visitadas e tempo de perman\u00eancia no site (recolhidos atrav\u00e9s de cookies para melhorar a experi\u00eancia de utiliza\u00e7\u00e3o).<\/p>\n<\/li>\n<\/ul>\n<h5 data-path-to-node=\"11\">3. Como e Porqu\u00ea Utilizamos os Seus Dados (Finalidade e Base Legal)<\/h5>\n<p data-path-to-node=\"12\">Tratamos os seus dados exclusivamente para as seguintes finalidades:<\/p>\n<ul data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\"><b data-path-to-node=\"13,0,0\" data-index-in-node=\"0\">Processamento e Envio de Encomendas:<\/b> Para gerir a sua compra, preparar o envio das suas pe\u00e7as (seja moda em corti\u00e7a ou cer\u00e2mica das Caldas da Rainha) e inform\u00e1-lo sobre o estado da entrega. <i data-path-to-node=\"13,0,0\" data-index-in-node=\"190\">(Base legal: Execu\u00e7\u00e3o de contrato)<\/i><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\"><b data-path-to-node=\"13,1,0\" data-index-in-node=\"0\">Fatura\u00e7\u00e3o e Cumprimento Legal:<\/b> Para emitir faturas e cumprir as obriga\u00e7\u00f5es fiscais perante a Autoridade Tribut\u00e1ria (AT). <i data-path-to-node=\"13,1,0\" data-index-in-node=\"121\">(Base legal: Obriga\u00e7\u00e3o legal)<\/i><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,0\"><b data-path-to-node=\"13,2,0\" data-index-in-node=\"0\">Processamento de Pagamentos:<\/b> Para validar e concluir o pagamento atrav\u00e9s dos nossos parceiros de MBWay, Visa e Apple Pay. <i data-path-to-node=\"13,2,0\" data-index-in-node=\"122\">(Base legal: Execu\u00e7\u00e3o de contrato)<\/i><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,3,0\"><b data-path-to-node=\"13,3,0\" data-index-in-node=\"0\">Apoio ao Cliente:<\/b> Para responder a d\u00favidas, processar devolu\u00e7\u00f5es ou resolver qualquer quest\u00e3o relacionada com os nossos produtos. <i data-path-to-node=\"13,3,0\" data-index-in-node=\"130\">(Base legal: Execu\u00e7\u00e3o de contrato e Interesse Leg\u00edtimo)<\/i><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,4,0\"><b data-path-to-node=\"13,4,0\" data-index-in-node=\"0\">Marketing (Newsletters):<\/b> Apenas lhe enviaremos informa\u00e7\u00f5es sobre novos projetos, pe\u00e7as artesanais ou promo\u00e7\u00f5es se nos der o seu consentimento expresso para tal. <i data-path-to-node=\"13,4,0\" data-index-in-node=\"161\">(Base legal: Consentimento)<\/i><\/p>\n<\/li>\n<\/ul>\n<h5 data-path-to-node=\"14\">4. Partilha de Dados com Terceiros<\/h5>\n<p data-path-to-node=\"15\">A Portosigns n\u00e3o vende, aluga ou cede os seus dados pessoais a terceiros. Apenas partilhamos os dados estritamente necess\u00e1rios com parceiros de confian\u00e7a que nos ajudam a operar a loja, nomeadamente:<\/p>\n<ul data-path-to-node=\"16\">\n<li>\n<p data-path-to-node=\"16,0,0\"><b data-path-to-node=\"16,0,0\" data-index-in-node=\"0\">Entidades de Pagamento:<\/b> Processadores respons\u00e1veis por garantir transa\u00e7\u00f5es seguras via MBWay, rede Visa e Apple Pay.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,1,0\"><b data-path-to-node=\"16,1,0\" data-index-in-node=\"0\">Empresas de Transporte e Log\u00edstica:<\/b> Transportadora CTT,&nbsp;para que a sua encomenda chegue ao destino.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,2,0\"><b data-path-to-node=\"16,2,0\" data-index-in-node=\"0\">Servi\u00e7os de Contabilidade e IT:<\/b> Plataformas de fatura\u00e7\u00e3o certificadas e servi\u00e7os de alojamento web que mant\u00eam o nosso site seguro.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,3,0\"><b data-path-to-node=\"16,3,0\" data-index-in-node=\"0\">Autoridades P\u00fablicas:<\/b> Autoridade Tribut\u00e1ria e Aduaneira (AT) para efeitos de cumprimento de obriga\u00e7\u00f5es legais de fatura\u00e7\u00e3o.<\/p>\n<\/li>\n<\/ul>\n<h5 data-path-to-node=\"17\">5. Conserva\u00e7\u00e3o dos Dados<\/h5>\n<p data-path-to-node=\"18\">Mantemos os seus dados apenas durante o tempo necess\u00e1rio para cumprir as finalidades descritas nesta pol\u00edtica:<\/p>\n<ul data-path-to-node=\"19\">\n<li>\n<p data-path-to-node=\"19,0,0\"><b data-path-to-node=\"19,0,0\" data-index-in-node=\"0\">Dados de Fatura\u00e7\u00e3o:<\/b> Conservados pelo prazo legal obrigat\u00f3rio de 10 anos, conforme exigido pela lei fiscal portuguesa.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,1,0\"><b data-path-to-node=\"19,1,0\" data-index-in-node=\"0\">Dados de Conta\/Cliente:<\/b> Conservados enquanto mantiver a sua conta ativa. Se solicitar a elimina\u00e7\u00e3o, os dados ser\u00e3o apagados, exceto aqueles que temos o dever legal de manter.<\/p>\n<\/li>\n<\/ul>\n<h5 data-path-to-node=\"20\">6. Seguran\u00e7a<\/h5>\n<p data-path-to-node=\"21\">Implementamos medidas t\u00e9cnicas e organizativas para proteger os seus dados contra acessos n\u00e3o autorizados, perdas ou altera\u00e7\u00f5es. O nosso site utiliza um certificado de seguran\u00e7a SSL (Secure Socket Layer) que encripta a comunica\u00e7\u00e3o de dados entre o seu dispositivo e os nossos servidores, garantindo que as suas compras e pagamentos s\u00e3o totalmente seguros.<\/p>\n<h5 data-path-to-node=\"22\">7. Os Seus Direitos<\/h5>\n<p data-path-to-node=\"23\">Ao abrigo do RGPD, tem o direito de:<\/p>\n<ul data-path-to-node=\"24\">\n<li>\n<p data-path-to-node=\"24,0,0\"><b data-path-to-node=\"24,0,0\" data-index-in-node=\"0\">Aceder<\/b> aos dados pessoais que mantemos sobre si.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,1,0\"><b data-path-to-node=\"24,1,0\" data-index-in-node=\"0\">Retificar<\/b> dados incompletos ou incorretos.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,2,0\"><b data-path-to-node=\"24,2,0\" data-index-in-node=\"0\">Apagar<\/b> os seus dados (Direito ao Esquecimento), desde que n\u00e3o colida com obriga\u00e7\u00f5es legais (como a fatura\u00e7\u00e3o).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,3,0\"><b data-path-to-node=\"24,3,0\" data-index-in-node=\"0\">Opor-se<\/b> ou limitar o tratamento dos seus dados.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,4,0\"><b data-path-to-node=\"24,4,0\" data-index-in-node=\"0\">Retirar o consentimento<\/b> a qualquer momento (por exemplo, cancelar a subscri\u00e7\u00e3o da newsletter).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,5,0\"><b data-path-to-node=\"24,5,0\" data-index-in-node=\"0\">Portabilidade<\/b> dos dados (solicitar os seus dados num formato estruturado).<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"25\">Para exercer qualquer um destes direitos, basta contactar-nos atrav\u00e9s do e-mail: portosigns@cornflowerblue-stork-731732.hostingersite.com.<\/p>\n<p data-path-to-node=\"26\">Caso considere que a Portosigns n\u00e3o tratou os seus dados de forma l\u00edcita, tem tamb\u00e9m o direito de apresentar uma reclama\u00e7\u00e3o \u00e0 <b data-path-to-node=\"26\" data-index-in-node=\"126\">Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados (CNPD)<\/b> em www.cnpd.pt.<\/p>\n<h5 data-path-to-node=\"27\">8. Altera\u00e7\u00f5es \u00e0 Pol\u00edtica de Privacidade<\/h5>\n<p data-path-to-node=\"28\">A Portosigns reserva-se o direito de atualizar ou modificar esta Pol\u00edtica de Privacidade a qualquer momento. Quaisquer altera\u00e7\u00f5es ser\u00e3o publicadas nesta p\u00e1gina, com a indica\u00e7\u00e3o da data da \u00faltima atualiza\u00e7\u00e3o.<\/p>\n<p data-path-to-node=\"29\"><i data-path-to-node=\"29\" data-index-in-node=\"0\">\u00daltima atualiza\u00e7\u00e3o: <\/i><em><code data-path-to-node=\"29\" data-index-in-node=\"20\">Abril de 2026<\/code><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidade A Portosigns valoriza e respeita a privacidade dos seus clientes. Esta Pol\u00edtica de Privacidade explica como recolhemos, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de Privacidade - Portosigns<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/portosigns.pt\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Privacidade\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Privacidade A Portosigns valoriza e respeita a privacidade dos seus clientes. 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