{"id":2891,"date":"2025-11-07T11:23:00","date_gmt":"2025-11-07T11:23:00","guid":{"rendered":"https:\/\/forestgreen-peafowl-482848.hostingersite.com\/?page_id=2891"},"modified":"2026-11-14T01:31:52","modified_gmt":"2026-11-14T00:31:52","slug":"contactos","status":"publish","type":"page","link":"https:\/\/portosigns.pt\/en\/contactos\/","title":{"rendered":"Contactos"},"content":{"rendered":"<div class=\"pct\" data-pct>\n\t<header class=\"pct-hero\">\n\t\t<div class=\"pct-hero__img\"><img src=\"https:\/\/portosigns.pt\/wp-content\/uploads\/2026\/04\/fundo005-scaled.jpg\" alt=\"\" fetchpriority=\"high\" decoding=\"async\" class=\"skip-lazy no-lazyload\"><\/div>\n\t\t<div class=\"pct-hero__in\">\n\t\t\t<p class=\"pct-kicker\">Contact \u00b7 Ribeira, Porto<\/p>\n\t\t\t<h1 class=\"pct-hero__t\">Get in <em>touch<\/em><\/h1>\n\t\t\t<p class=\"pct-hero__sub\">Visit our two shops in Ribeira, call us or write to us. We can help with orders, shipping, returns and finding the right piece.<\/p>\n\t\t\t<p class=\"pct-status\" data-pct-status><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><span>Open daily, 10am to 8pm<\/span><\/p>\n\t\t<\/div>\n\t<\/header>\n\n\t<section class=\"pct-quick\" aria-label=\"Quick contact\">\n\t\t<a class=\"pct-q pct-q--wa\" href=\"https:\/\/wa.me\/351966628720?text=Hello%21%20I%20have%20a%20question%20about%20Portosigns.\" target=\"_blank\" rel=\"noopener\">\n\t\t\t<span class=\"pct-q__ic\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3a9 9 0 0 0-7.8 13.5L3 21l4.6-1.2A9 9 0 1 0 12 3z\"\/><path d=\"M8.7 8.4c.2-.5.5-.5.8-.5h.5c.2 0 .4 0 .6.5l.7 1.7c.1.2.1.4 0 .6l-.5.7c-.1.2-.2.3 0 .6.6 1 1.4 1.8 2.5 2.4.3.1.4.1.6-.1l.7-.8c.2-.2.4-.2.6-.1l1.6.8c.3.1.4.2.4.5 0 .9-.6 1.9-1.6 2-1 .2-2.2.1-4.4-1.2-2.4-1.5-3.6-3.9-3.8-4.5-.3-.8-.1-2 .2-2.6z\"\/><\/svg><\/span>\n\t\t\t<span class=\"pct-q__tx\"><b>WhatsApp<\/b><span>+351 966 628 720<\/span><small>The fastest way to reach us<\/small><\/span>\n\t\t\t<span class=\"pct-q__go\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n\t\t<\/a>\n\t\t<a class=\"pct-q\" href=\"tel:+351223745436\">\n\t\t\t<span class=\"pct-q__ic\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 4h4l2 5-2.5 1.5a11 11 0 0 0 5 5L15 13l5 2v4a2 2 0 0 1-2 2A16 16 0 0 1 3 6a2 2 0 0 1 2-2\"\/><\/svg><\/span>\n\t\t\t<span class=\"pct-q__tx\"><b>Phone<\/b><span>+351 223 745 436 \u00b7 +351 223 745 437<\/span><small>Call to a Portuguese landline<\/small><\/span>\n\t\t\t<span class=\"pct-q__go\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n\t\t<\/a>\n\t\t<a class=\"pct-q\" href=\"mailto:portosigns@portosigns.pt\">\n\t\t\t<span class=\"pct-q__ic\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"m3 7 9 6 9-6\"\/><\/svg><\/span>\n\t\t\t<span class=\"pct-q__tx\"><b>Email<\/b><span>portosigns@portosigns.pt<\/span><small>For orders and returns<\/small><\/span>\n\t\t\t<span class=\"pct-q__go\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n\t\t<\/a>\n\t<\/section>\n\n\t<section class=\"pct-stores\" aria-labelledby=\"pctStoresT\">\n\t\t<div class=\"pct-head\">\n\t\t\t<p class=\"pct-kicker\">Our shops<\/p>\n\t\t\t<h2 class=\"pct-h2\" id=\"pctStoresT\">Two shops, <em>a few steps from the Douro<\/em><\/h2>\n\t\t<\/div>\n\t\t<div class=\"pct-stores__grid\">\n\t\t\t\t\t\t<article class=\"pct-store\" id=\"loja-1\">\n\t\t\t\t<div class=\"pct-store__map\">\n\t\t\t\t\t<iframe data-src=\"https:\/\/www.google.com\/maps?q=Portosigns%2C%20Rua%20da%20Alf%C3%A2ndega%2C%2017%2C%204050-029%20Porto&#038;output=embed\" referrerpolicy=\"no-referrer-when-downgrade\" title=\"Map: Loja 1\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"pct-store__body\">\n\t\t\t\t\t<span class=\"pct-store__n\" aria-hidden=\"true\">01<\/span>\n\t\t\t\t\t<h3 class=\"pct-h3\">Shop 1<\/h3>\n\t\t\t\t\t<ul class=\"pct-store__list\">\n\t\t\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 21s-7-6.2-7-11.5A7 7 0 0 1 19 9.5C19 14.8 12 21 12 21z\"\/><circle cx=\"12\" cy=\"9.5\" r=\"2.5\"\/><\/svg><span>Rua da Alf\u00e2ndega, 17<br>4050-029 Porto, Portugal<\/span><\/li>\n\t\t\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><span>Open daily, 10am\u20138pm<\/span><\/li>\n\t\t\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 4h4l2 5-2.5 1.5a11 11 0 0 0 5 5L15 13l5 2v4a2 2 0 0 1-2 2A16 16 0 0 1 3 6a2 2 0 0 1 2-2\"\/><\/svg><a href=\"tel:+351223745436\">+351 223 745 436<\/a><\/li>\n\t\t\t\t\t<\/ul>\n\t\t\t\t\t<a class=\"pct-btn\" href=\"https:\/\/www.google.com\/maps\/dir\/?api=1&#038;destination=Portosigns%2C%20Rua%20da%20Alf%C3%A2ndega%2C%2017%2C%204050-029%20Porto\" target=\"_blank\" rel=\"noopener\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"6\" cy=\"19\" r=\"2\"\/><circle cx=\"18\" cy=\"5\" r=\"2\"\/><path d=\"M8 19h7a3 3 0 0 0 0-6H9a3 3 0 0 1 0-6h7\"\/><\/svg>Get directions<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/article>\n\t\t\t\t\t\t<article class=\"pct-store\" id=\"loja-2\">\n\t\t\t\t<div class=\"pct-store__map\">\n\t\t\t\t\t<iframe data-src=\"https:\/\/www.google.com\/maps?q=Portosigns%2C%20Rua%20Infante%20D.%20Henrique%2C%2071%2C%204050-297%20Porto&#038;output=embed\" referrerpolicy=\"no-referrer-when-downgrade\" title=\"Map: Loja 2\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"pct-store__body\">\n\t\t\t\t\t<span class=\"pct-store__n\" aria-hidden=\"true\">02<\/span>\n\t\t\t\t\t<h3 class=\"pct-h3\">Shop 2<\/h3>\n\t\t\t\t\t<ul class=\"pct-store__list\">\n\t\t\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 21s-7-6.2-7-11.5A7 7 0 0 1 19 9.5C19 14.8 12 21 12 21z\"\/><circle cx=\"12\" cy=\"9.5\" r=\"2.5\"\/><\/svg><span>Rua Infante D. Henrique, 71<br>4050-297 Porto, Portugal<\/span><\/li>\n\t\t\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><span>Open daily, 10am\u20138pm<\/span><\/li>\n\t\t\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 4h4l2 5-2.5 1.5a11 11 0 0 0 5 5L15 13l5 2v4a2 2 0 0 1-2 2A16 16 0 0 1 3 6a2 2 0 0 1 2-2\"\/><\/svg><a href=\"tel:+351223745437\">+351 223 745 437<\/a><\/li>\n\t\t\t\t\t<\/ul>\n\t\t\t\t\t<a class=\"pct-btn\" href=\"https:\/\/www.google.com\/maps\/dir\/?api=1&#038;destination=Portosigns%2C%20Rua%20Infante%20D.%20Henrique%2C%2071%2C%204050-297%20Porto\" target=\"_blank\" rel=\"noopener\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"6\" cy=\"19\" r=\"2\"\/><circle cx=\"18\" cy=\"5\" r=\"2\"\/><path d=\"M8 19h7a3 3 0 0 0 0-6H9a3 3 0 0 1 0-6h7\"\/><\/svg>Get directions<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/article>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<section class=\"pct-form-wrap\" id=\"formulario\" aria-labelledby=\"pctFormT\">\n\t\t<div class=\"pct-form-side\">\n\t\t\t<p class=\"pct-kicker pct-kicker--light\">Write to us<\/p>\n\t\t\t<h2 class=\"pct-h2 pct-h2--light\" id=\"pctFormT\">How can we <em>help?<\/em><\/h2>\n\t\t\t<p class=\"pct-p pct-p--light\">We reply personally, in English or Portuguese.<\/p>\n\t\t\t<ul class=\"pct-ticks\">\n\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m5 12 5 5 9-10\"\/><\/svg>Questions about orders and shipping<\/li>\n\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m5 12 5 5 9-10\"\/><\/svg>Returns and exchanges<\/li>\n\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m5 12 5 5 9-10\"\/><\/svg>Availability of pieces in our shops<\/li>\n\t\t\t\t<li><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m5 12 5 5 9-10\"\/><\/svg>Orders for businesses and groups<\/li>\n\t\t\t<\/ul>\n\t\t<\/div>\n\t\t<form class=\"pct-form\" data-pct-form novalidate>\n\t\t\t<input type=\"hidden\" name=\"action\" value=\"pct_send\">\n\t\t\t<input type=\"hidden\" name=\"pct_ref\" value=\"\">\n\t\t\t<input type=\"hidden\" name=\"pct_nonce\" value=\"2274ddfa55\">\n\t\t\t<p class=\"pct-hp\" aria-hidden=\"true\"><label>Website <input type=\"text\" name=\"pct_website\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p>\n\t\t\t<div class=\"pct-row\">\n\t\t\t\t<label class=\"pct-f\"><span>Name<\/span><input type=\"text\" name=\"pct_name\" required autocomplete=\"name\"><\/label>\n\t\t\t\t<label class=\"pct-f\"><span>Email<\/span><input type=\"email\" name=\"pct_email\" required autocomplete=\"email\"><\/label>\n\t\t\t<\/div>\n\t\t\t<div class=\"pct-row\">\n\t\t\t\t<label class=\"pct-f\"><span>Subject<\/span>\n\t\t\t\t\t<select name=\"pct_topic\">\n\t\t\t\t\t\t\t\t\t\t\t\t<option>Order<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t<option>Shipping<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t<option>Return or exchange<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t<option>Product<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t<option>Shops<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t<option>Other<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t<\/label>\n\t\t\t\t<label class=\"pct-f\"><span>Order number (optional)<\/span><input type=\"text\" name=\"pct_order\" inputmode=\"numeric\"><\/label>\n\t\t\t<\/div>\n\t\t\t<label class=\"pct-f\"><span>Message<\/span><textarea name=\"pct_message\" rows=\"5\" required><\/textarea><\/label>\n\t\t\t<label class=\"pct-consent\"><input type=\"checkbox\" name=\"pct_consent\" value=\"1\" required><span>I have read and accept the <a href=\"https:\/\/portosigns.pt\/en\/privacy-policy\/\">privacy policy<\/a>.<\/span><\/label>\n\t\t\t<button type=\"submit\" class=\"pct-submit\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 3 10 14M21 3l-7 18-4-7-7-4z\"\/><\/svg><span>Send message<\/span><\/button>\n\t\t\t<p class=\"pct-msg\" role=\"status\" aria-live=\"polite\" data-pct-msg><\/p>\n\t\t<\/form>\n\t<\/section>\n\n\t<section class=\"pct-faq\" aria-labelledby=\"pctFaqT\">\n\t\t<div class=\"pct-head\">\n\t\t\t<p class=\"pct-kicker\">FAQ<\/p>\n\t\t\t<h2 class=\"pct-h2\" id=\"pctFaqT\">Before you <em>write<\/em><\/h2>\n\t\t<\/div>\n\t\t<div class=\"pct-faq__list\">\n\t\t\t\t\t\t<details class=\"pct-qa\">\n\t\t\t\t<summary>Do you ship outside Portugal?<svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/summary>\n\t\t\t\t<p>Yes, we ship worldwide. Shipping costs depend on the destination and weight, and are shown on each product page and at checkout before you pay.<\/p>\n\t\t\t<\/details>\n\t\t\t\t\t\t<details class=\"pct-qa\">\n\t\t\t\t<summary>Can I collect my order from a shop?<svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/summary>\n\t\t\t\t<p>Yes. At checkout choose local pick-up and collect it for free at one of our shops in Ribeira, Porto.<\/p>\n\t\t\t<\/details>\n\t\t\t\t\t\t<details class=\"pct-qa\">\n\t\t\t\t<summary>Can I return an item?<svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/summary>\n\t\t\t\t<p>You have 14 days after delivery to return it, without giving a reason. Email portosigns@portosigns.pt with your order number.<\/p>\n\t\t\t<\/details>\n\t\t\t\t\t\t<details class=\"pct-qa\">\n\t\t\t\t<summary>Are the products on the website available in the shops?<svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/summary>\n\t\t\t\t<p>Most are. If you are looking for a specific piece, ask us before you come: we will check availability and can put it aside for you.<\/p>\n\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t<\/section>\n<\/div>\n\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Store\",\"@id\":\"https:\/\/portosigns.pt\/en\/#loja-1\",\"name\":\"Portosigns \u2014 Loja 1\",\"image\":\"https:\/\/portosigns.pt\/wp-content\/uploads\/2026\/04\/porto-traditional-store-innovation-portosigns-3-565x280-1.webp\",\"url\":\"https:\/\/portosigns.pt\/en\/\",\"telephone\":\"+351 223 745 436\",\"email\":\"portosigns@portosigns.pt\",\"priceRange\":\"\u20ac\u20ac\",\"address\":{\"@type\":\"PostalAddress\",\"streetAddress\":\"Rua da Alf\u00e2ndega, 17\",\"postalCode\":\"4050-029\",\"addressLocality\":\"Porto\",\"addressCountry\":\"PT\"},\"openingHoursSpecification\":{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"10:00\",\"closes\":\"20:00\"},\"parentOrganization\":{\"@type\":\"Organization\",\"name\":\"Portosigns\"}},{\"@type\":\"Store\",\"@id\":\"https:\/\/portosigns.pt\/en\/#loja-2\",\"name\":\"Portosigns \u2014 Loja 2\",\"image\":\"https:\/\/portosigns.pt\/wp-content\/uploads\/2026\/04\/porto-traditional-store-innovation-portosigns-3-565x280-1.webp\",\"url\":\"https:\/\/portosigns.pt\/en\/\",\"telephone\":\"+351 223 745 437\",\"email\":\"portosigns@portosigns.pt\",\"priceRange\":\"\u20ac\u20ac\",\"address\":{\"@type\":\"PostalAddress\",\"streetAddress\":\"Rua Infante D. 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